Refund policy
Try one Reel ($49)
- Late delivery: if your Reel isn't on your private page within 2 business days of payment, you can ask for a full refund.
- Not happy with it? We'll revise it up to 2 times, free. If you're still not happy, ask within 7 days of delivery for a full refund.
- If you subscribe within 14 days, your $49 is credited toward your first month instead.
Monthly Reels ($99/month founding, $149/month regular)
- 14-day money-back guarantee: ask within 14 days of your first payment and we refund it in full.
- Cancel anytime from the billing page. Cancelling stops all future charges. After the first 14 days, the current month isn't refunded, but you keep every Reel we've delivered.
Free founding Reels
No payment, nothing to refund. You keep the Reel.
How refunds work
Refunds go back to your original payment method through Square, usually within 5–10 business days depending on your bank. We never charge refund fees.